SWISSCROSS PRIVACY POLICY

The Swisscross Foundation is an independent and impartial humanitarian non-profit organisation which seeks to provide help and support to medical staff and populations affected by armed conflict and other humanitarian emergencies.

The Swisscross is committed to treating your personal data with security, respect and confidentiality: the processing of an individual's personal data carried out by the Swisscross is performed in compliance with Swiss and GDPR Rules on Personal Data Protection.

TOPICS:

  • What data do we collect and how?

    • Cookies and analytics

    • Third party sites

  • How will we use your data?

  • How do we store your data?

  • What are your data protection rights?

  • How to contact us

  • Changes to our privacy policy

WHAT DATA DO WE COLLECT AND HOW?

We obtain person information from you when you communicate or share information with us, subscribe for newsletters or one of our online services, register to an event, apply to a vacancy, and/or make a donation.

Depending on the specific purpose (see section 2 below), we may ask you to provide, inter alia, part or all of the following information: your full name, date of birth, email and/or postal address, phone number, position/title, company/organisation, dietary requirements, CV and references and motivation for applying to a vacancy.

We automatically collect information through the Swisscross website to help administer, protect, and improve our services.

Such information may include information regarding your device, such as your IP address, your operating system and your browser activity, location of the device accessing the website, traffic data (such as the pages you visited on our website, the time spent on the website, number of downloads from the website) and interactions with social media platforms (such as sharing of elements from the Swisscross website to social media accounts). This information may be collected through the use of cookies and analytics.

COOKIES AND ANALYTICS

Cookies are small data files made up of letters and numbers placed onto your computer or other mobile devices when you access the Swisscross website. We use cookies to collect information about you to the extent necessary to ensure its website functionality and performance as well as for the purpose of targeting its audience and tailoring the content offered to the public both on its website and elsewhere.

There are a number of different types of cookies, however, our website uses:

  • Functionality - Swisscross uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

  • Advertising - Swisscross uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Swisscross sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

If you do not wish to have cookies installed on your computer or mobile device, you can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to turn off cookies.

THIRD PARTY SITES

Our website may provide links to third party websites and social media platforms - such as Facebook, Twitter, Instagram, YouTube, and LinkedIn - that will collect data about you if opened.

The Swisscross does not govern the processing of personal data by such third parties, so we suggest that you refer to the privacy policies of these websites should you wish to have more information.

HOW WILL WE USE YOUR DATA?

We collect your personal data for one or more of the following purposes:

  • To allow you to contact us and/or receive information from us;

  • To organise or promote events and/or Swisscross activities;

  • To allow you to register as a participant to events we organise or co-organise;

  • To process your donation to the Swisscross or any question on how you can support the Swisscross (for more information, please see our fundraising data protection notice)

  • To process your employment application;

  • To consider you for future suitable vacancies, should you not be successful in your initial application;

  • To analyse web statistics and log files, with the aim of improving the functioning of our website;

  • To assess the performance of our advertising and improve the relevance of Swisscross campaign and marketing messages displayed to you after you leave our website

Your personal data are not used for automatic profiling or decision-making.

HOW DO WE STORE YOUR DATA?

We take the protection of your personal data very seriously, and we therefore apply adequate technical and organizational measures to protect against accidental loss and unauthorized access, use, destruction or disclosure of data. Some examples of these measures are:

  • An official Swisscross username and password are required in order to access our IT systems

  • Authentication and authorisation for the IT systems are based on roles and tasks

  • Our data center is physically protected and ISO27001 compliant

  • Network security is configured to prevent external threats from accessing our infrastructure

  • Confidentiality and data protection clauses are signed by service providers to ensure compliance with our security rules and the Swiss and GDPR Rules on Personal Data Protection

We will keep your personal data only for as long as necessary to fulfil the purposes we collected them for, including for the purposes of satisfying any legal, accounting, or archiving requirements.

To determine the appropriate retention period, we take into account the nature and sensitivity of your personal data, potential risks of harm from unauthorized use or disclosure of your personal data and the purposes for which we process your personal data.

When we no longer need your personal data, or when you request they be erased to stop receiving our marketing messages, we will delete your data.

WHAT ARE YOUR DATA PROTECTION RIGHTS? 

Swisscross would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: 

  • The right to access - You have the right to request Swisscross for copies of your personal data. We may charge you a small fee for this service. 

  • The right to rectification - You have the right to request that Swisscross correct any information you believe is inaccurate. You also have the right to request Swisscross to complete information you believe is incomplete.

  • The right to erasure - You have the right to request that Swisscross erase your personal data, under certain conditions. 

  • The right to restrict processing - You have the right to request that Swisscross restrict the processing of your personal data, under certain conditions. 

  • The right to object to processing - You have the right to object to Swisscross's processing of your personal data, under certain conditions. 

  • The right to data portability - You have the right to request that Swisscross transfer the data that we have collected to another organization, or directly to you, under certain conditions. 

HOW TO CONTACT US?

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: 

Call us at: +41 43 268 84 00

Mail us at: 


Utoquai 41
8008 Zurich
Switzerland

Or email us: info@swisscross.org

Should a complaint not be resolved the complaint may be escalated to the Data Protection Officer Canton Zurich.  

CHANGES TO OUR PRIVACY POLICY 

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 19 October 2019